60 DAY SATISFACTION GUARANTEE This Guarantee covers KONG toys, recovery collars, and consumables only. You must submit your Guarantee request within 60 days of the date of purchase. Please provide us with a receipt to provide proof of purchase and a photo of the damaged product.
Table of Contents
How long should a KONG last?
A good stuffed Kong will last Moose and Koda anywhere from 30 minutes to 1 hour.
Are KONG toys supposed to be indestructible?
While not completely indestructible, KONG Rubber toys are, however, designed for safety and long-lasting durability. Although every dog has natural chewing instincts, not every dog expresses them in the same way. Each dog has his or her own chewing style.
How do I contact KONG?
Our Customer Care Team is happy to help For questions about your membership and KONG Club, please fill out the form below or give us a call at (775) 257-9040.
Can you return dog toys to Petsmart?
If you’re not satisfied with a dog toy purchase that you made at Petsmart, you can return it as long as the product is in its original packaging and in new or salable condition. With a receipt, you can return the product within 60 days from date of purchase.
Does Kong box auto renew?
Your subscription has been automatically upgraded to KONG Club so you don’t have to worry about a change in service. Your pricing and previously selected cadence (monthly or every other month) will continue.
When should you throw out Kongs?
Finally, inspect your dog’s Kong toy daily. If you see cracks in the rubber or other signs of aging or wear, it’s time to replace the toy. A toy that is beginning to break down heightens the risk of your dog tearing off a bit of rubber and swallowing it.
How long does a Kong dog toy last?
Some pet parents report that after 7 or 8 years of regular use, the KONG starts to break down, with the rubber becoming a little sticky and oil leaching from it. Clearly, you should replace any KONG as soon as this happens. Still, 7 or 8 years regular use before it degrades makes this incredibly good value for money!
How do you make a Kong toy last longer?
But how do you make a Kong last longer? Filling it to the brim and freezing it is the key to success! Some owners try to put individual treats in the Kong – every dog can shake those out within seconds. Simply putting some peanut butter along the walls also won’t work, your dog can lick it off right away.
What is the hardest dog toy to destroy?
- Goughnuts MaXX. Best Indestructible Chew Toy. …
- West Paw Jive. Best indestructible ball for fetch. …
- Goughnuts Tug MaXX. Best indestructible tug toy. …
- Orbee-Tuff Squeak. Best indestructible squeaky toy. …
- Kong Flyer. Best indestructible dog Frisbee. …
- West Paw Tux. …
- Nero Ball Ultra.
Are Kongs bad for dogs?
While they are a safer option, Kongs can still be destroyed and your dog can break off pieces. These large pieces can cause potential choking hazards and intestinal obstructions. Always inspect these toys prior to use and monitor your dog while they are playing with them.
Do dogs get bored of Kongs?
Why isn’t my dog interested in the Kong? Many owners find that their dogs don’t quite get how they’re supposed to get the food out of the Kong. The problem often lies with the amount of food you’ve stuffed into inside. Too much of it, and it’s really quite difficult to get it out.
Where are KONG toys manufactured?
KONG plush and non rubber toys are made in China. Toys made in China are designed and tested in the US.
How do you clean a KONG?
- Rinse with warm water and dish soap.
- If stubborn treats, like dried peanut butter, don’t rinse out, try soaking the KONG in warm water and dish soap to loosen the leftovers.
- Use a bottle brush or old tooth brush to scrub the inside of KONG.
- Be sure to rinse thoroughly.
Can I return broken toy to PetSmart?
If you’re not satisfied with a product purchased in the store, simply bring the product in its original packaging and in new or salable condition to any PetSmart store to be returned.
Can I return at PetSmart without a receipt?
Returns are accepted in-store with with the packing slip or shipping confirmation as proof of purchase. The credit card used to purchase the merchandise is required in order for the return to be credited to the same card. The following types of purchases may only be returned in stores: Same-day delivery purchases.
Can PetSmart look up receipt?
Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place.
Is Kong a good brand?
Kong toys have a reputation for being durable. But if you have a super chewer with serious chompers, you need something that’s extra durable. The Kong Extreme was created with power chewers in mind and is formulated with the strongest, most durable rubber in Kong’s arsenal.
Is the Kong Club worth it?
Our verdict on KONG Box. If you want to spoil your dog and are looking for a premium monthly dog subscription box with high quality dog toys and treats, KONG Box is the way to go. Since all toys and treats are KONG brand, the quality of each box’s contents never disappoints.
What comes in a Kong subscription box?
Each box contains one Kong training toy, a “personality toy,” three types of treats, as well as recipes and tips for using your Kong. Plus, you’ll also get a Classic Kong in your first box. When you sign up for a Kong Box, the first thing you do is fill out some basic information about your pet.
Why is my Kong sticky?
Keep in mind that repeated exposure to the high heat may cause the natural rubber of KONG toys to wear down faster than usual. Older and worn down KONG toys may begin to feel “sticky” despite being perfectly clean and dry.
Can you boil Kongs?
Any toy that is dishwasher-safe should also be safe to boil for a few minutes to sterilize it. I usually leave the toys in the dish rack or on the windowsill to dry, sometimes I skip this step and just restuff and freeze them immediately.
How often should you clean a Kong?
How Often Should A Kong Be Washed? If you are using sticky food, like peanut butter, you should wash your Kong after every use. This will make it easier to wash when you do and prevent food buildup within Kong. You don’t want to attract bugs or mice by having sticky food lying around.
Can I give my dog a Kong every day?
We whole heartedly recommend the use of stuffed Kongs. If you decide that a stuffed Kong should become part of your dog’s daily routine. It is important to be consistent with them. Studies have shown that if a dog becomes used to a treat, such as a stuffed Kong, and then the treat stops happening.
Should you give your dog a Kong at night?
You can’t go wrong with a Kong toy for a safe durable toy option to keep your pup busy day or night. Kong has a longstanding reputation for making tough dog toys and these toys are my top pick for what to put in your puppy’s crate at night.